General Questions

About Yaika!

• What is Yaika!?
• Where can I report a site security issue?
• What system requirements are needed to watch broadcasts on Yaika!?
• What should I know about using Yaika! from a public computer?
• How do I change region/language?

Signing up

• How do I join?
• How do I confirm my email address?
• Do I need to have a unique nickname?

Solving Sign-up and Log-in Issues

• I forgot my password.
• I keep being asked to login, even though I entered my e-mail and password correctly. What should I do?
• I never received the confirmation e-mail.
• I can’t access any features. What should I do?
• The verification code does not work.
• I'm having trouble logging in.
• I didn't receive the e-mail with the password recovery instructions.
• I never asked for you to send me a "Forgotten Password" e-mail.
• I have logged in with my OpenId account. Now I want to login with my email and password instead, should I re-register or how can I merge two accounts?

Watching channels

• How do I find Live broadcasting channels?
• How do I find cool channels to watch?
• How can I watch channel broadcasts?
• How do I get back to a channel/broadcast I watched a couple of minutes ago?
• How can I clear the list of last visited channels?
• How can I report to support centre about restricted content on a channel/broadcast?
• Do you save my search history?
• I can't find a channel/broadcast I've watched before. Where did it go?
• I deleted my channel/ broadcast from Yaika!. Why does it still show up when I search for it on a non-Yaika! search engine?
• How do I view a video in full screen mode?
• How do I exit full screen mode?
• How do I view a video from other cameras in full screen mode?
• How do I embed channels on my website or blog?
• How do I link to channels from my website or blog?
• What's new with the embedded player?
• How can I disable the option to embed my channels?

My channels

Creation of channel and access to the channel

• What is a channel on Yaika!?
• What is the difference between a channel and a broadcast?
• How much does it cost to create a channel on Yaika!?
• Do I have to sign up to create a Channel?
• How can I create a channel?
• How can I start broadcasting on an existing channel?
• How can I limit an access to created feed?
• What is a Quickstream!?
• What is a Try broadcast?
• How many webcams can I broadcast with at the same time?
• How many microphones can I broadcast with at the same time?
• How can I delete a broadcast?
• How can I delete a channel?
• How long/large can my Broadcast be?
• Is there a limit to how many Channels I can create?
• Who can see my channels with permission level “Everyone”?
• How do I make my channel private?
• How do I add another user to my contacts?
• Can I remove a contact from My Network or Contact list?
• Do all My Networks members see all my channels?
• I'm on my contact's profile page. Why can't I see all his channels?
• Who can see my private channels?
• What is “Follow channel”?
• How can I start following a channel?
• How do I remove a channel from my followed channels list?
• How does my channel get rating?
• What is Call button function and when can I use this function?

After Channel creation

• How do I remove one of my Channels?
• How do I remove one of my Broadcasts?
• How do I change or add information I entered about my Channel or Broadcast?
• How do I know who’s watched my channels?
• What are tags? How do I add them?
• How do I change the category of my channel?
• What does the channel rating represent?
• Can I change my channel rating?

Broadcast Comments

• What is the difference between chat and comments?
• Who can use the chat?
• Who can add comments?
• I am unable to comment during live broadcasts.
• How do I edit or delete a comment I made on someone else's broadcast?
• Why can’t I use features on Yaika!, what should I do?
• I made a comment during a Broadcast, but it hasn’t appeared. What happened?
• How do I remove a comment from one of my broadcasts?
• How do I control comments made during live broadcast?
• How do I comment during broadcasts?
• Does Yaika! put any limit on my comments?
• Can I change the order in which comments appear?

Records

• Who can use this function?
• How can I start to record a feed?
• Can I record my own feed?
• Where will I find the records I have done before?
• Can I prohibit recording of my feed?
• Can I protect my record by password?

File upload

• What kind of files I can upload on Yaika!?
• How can I upload video or audio file on Yaika!?
• Where will I find uploaded files?
• How can I limit access to the uploaded file?

Yaika! community

Interacting with Channels

• What does the channel rating represent?
• Can I change my channel rating?
• What is the difference between chat and comments?
• Who can use the chat?
• Who can add comments?
• I am unable to comment during live broadcasts.
• How do I edit or delete a comment I made on someone else's broadcast?
• Why can’t I use features on Yaika!, what should I do?
• I made a comment during a Broadcast, but it hasn’t appeared. What happened?
• How do I remove a comment from one of my broadcasts?
• How do I control comments made during live broadcast?
• How do I comment during broadcasts?
• Does Yaika! put any limit on my comments?
• Can I change the order in which comments appear?

Interacting with Other Users

• What are the different ways I can contact other Yaika! users?
• How do I send a private message to another user?
• Can I send a private message to a person who is not a registered user of Yaika!?
• Can I send a private message to a person who is not a registered user of Yaika!?
• What does it mean to be another user's Contact on Yaika!?
• How do I invite my friends to join Yaika!?
• How do I delete one of my contacts?
• How do I accept/reject a “connection” invitation from another user?
• Where I can see when I received new message?
• I'm unable to send or receive private messages. What should I do?

Account and Policies

Your Account

• What is an Account?
• How do I change my Personal Info?
• How do I change my Yaika! account password?
• How do I update my Avatar Picture?
• How I can use my Twitter accounts and Jaiku accounts on this site?
• How can I delete my account?

Inappropriate Content

• What kind of rules and conditions are used for live broadcasting?
• What do all the term - complaining mean?
• How does Yaika! handle inappropriate content?
• Why was my account suspended?
• How do I complain about inappropriate content?
• How can I keep Yaika! a safe place?
• How do I report a spam broadcast?
• My comments have been deleted. Why?

Abusive Users

• My account was hacked. What do I do?
• Does Yaika! send bulk unsolicited emails (spam)?

Channel/ Broadcast Takedowns

• Why was my channel deleted?
• Why was my broadcast stopped by Yaika! Team?
• How can I make sure that my channel doesn’t get removed?

Privacy Issues

• Privacy Complaint Guidelines

General Copyright Inquiries

• What is copyright?
• How do I know if my Channel/ Broadcast is infringing on someone else's copyright?
• I want to create a Broadcast at a sporting event, concert, television or a DVD.
• Who owns the rights to?
• A few guiding principles.
• Why was my Channel/ Broadcast removed due to copyright infringements while similar Broadcasts were not?
• How do I report copyright infringement?

Advanced

Social bookmarks and RSS Issues

• What is Social Bookmarks?
• Where I can find a list of social bookmarks available on Yaika!
• What are RSS feeds and how can I use them?
• What is web calls?
• How to start a call?
• How can I create a conference?
• Why voice-mail message appears?
• How can I change my voice-mail message?
• What is Yaika! Messenger?
• What is Yaika! Widgets?
• How can I use Yaka! Web widget?
• How can I use Yaka! e-mail widget?